Terms and conditions of use

Sales Terms and policy

The products purchased on www.handsrl.com are sold directly by HAND LTD

Hand LTD It is registered with the Register of Companies of Naples, with VAT 06649841217. The headquarters of HAND Ltd is in Italy, in Via Casarea 65, 80013 Casaluovo of Naples, Naples.

The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree No. 185 May 22 199 in respect of distance contracts and by Legislative Decree 9 April 2003 No. 70 on certain aspects of electronic commerce.

Hand LTD It is offering for sale, on www.handsrl.com, products and carries out its e-commerce activities are available exclusively to its end users are "consumers." When we speak of "consumer" shall mean any natural person acting on www.handsrl.com for purposes not related to his trade, business or professional activity. If you are not a "consumer", please refrain from any products on www.handsrl.com. Under section 6D.lg.185 / 99 Hand LTD It reserves the right not to execute orders from anyone other than the "Consumers" and any orders that do not comply with its trade policy.

The products offered on the site www.handsrl.com cater to older customers. If you are under 18 years old to purchase on www.handsrl.com site must first obtain the consent of a parent or a legal guardian.

Customer is prohibited from entering false names, and / or invented and / or fantasy, in the on-line order process and any further communications. The Seller reserves the right to prosecute any violation or abuse, and for the protection of all consumers.

These General Conditions of Sale govern the offer, transmission and acceptance of purchase orders for products on www.handsrl.com and not governing, however, the supply of services or sale of products by parties different from the Seller that are on www.handsrl.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from other than the Seller, we suggest that you verify the conditions of sale, because the seller is not responsible for the provision of services by third parties other than the Seller. The main characteristics of products are shown on www.handsrl.com within each product page.

Hand LTD You can not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products. In these cases we will inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your order specifying the reasons. In this case the sum previously engaged on the means of payment of the customer will be disengaged.


The validity of the indicated prices is always and only one indicated by the website at the time the Order is sent through the Internet. So make sure of the final sale price before sending the relevant Order. Product prices and shipping costs and delivery times indicated on the website and in the Order, unless otherwise specified, are to be considered exclusive of any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where the legislation in place provides for import charges.

Right of withdrawal

Hand LTD in the case of exercising the right of withdrawal by the consumer, it has the right to not accept returned products that have been altered from their original status, which have been damaged or worn.

The return right means properly exercised if they are fully met the following conditions:
Products shall not be used, worn, washed or damaged;
Products must be returned in their original packaging;
The returned products must be sent to Hand LTD in a single shipment. Hand LTD In fact, it reserves the right not to accept a single order returned and delivered at different times;
Returned products must be delivered to the courier within fourteen (14) working days from the date you received the products.
If the return right is exercised in the manner and time limits specified in the preceding paragraph, LTD Hand will reimburse the amounts paid for the purchase of products, net of shipping charges for delivery of the products purchased.

Hand LTD I will return, in addition to the amounts paid for the purchase of products, including shipping charges for the delivery of the purchased products, only in the event that the return of the products made for reasons attributable to Hand srl, as in the case where the products do not possess the essential characteristics promises, or are of a manufacturing defect.

Challenged the integrity of goods and seals, Hand LTD We will refund the customer within 30 working days from the date of return in the company catalog. The customer shall provide a Hand LTD the bank details (Cod. ABI CAB Account dell'intestatario current delivery note), in order to obtain a refund of the price.

In case of exercising the right of withdrawal without the respect of the above procedures, the Vendor will rinviarti products purchased again charging you even more shipping.

The Privacy Policy

The Privacy Policy of the Hand LTD It is regulated by Italian law and in particular by Legislative Decree 30 June 2003 n. 196, "Code regarding the protection of personal data".

The content of this page is also inspired:

Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group by 'Art. 29 of Directive n. 95/46 / EC, adopted on 17 May 2001 to establish minimum requirements for collecting personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose;
Directive 2002/58 / EC, as amended by Directive 2009/136 / EC concerning the processing of personal data and the protection of privacy in the electronic communications sector;
to Opinion No. 2/2010 that the European authorities for the protection of personal data gathered in the group founded by 'art. 29 of Directive n. 95/46 / EC, adopted on 22 June 2010 in order to clarify and analyze the requirements established by the regulatory framework applicable to online behavioral advertising,
Information regarding processing of personal information made pursuant to and by effect of art. 13, Legislative Decree no. 196/03
Types of data collected. For Hand LTD the privacy of its users is a value to be respected and protected. This is why we are committed to always reduce to the minimum necessary collection and use of your personal data. The data that you will be requested as required will be only those that are strictly necessary to achieve the same purpose.

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