Shipments and returns

Your pack shipment

All products are shipped directly from Italy. Products purchased will be delivered by courier to the delivery address indicated by the customer on the Order with insured shipping. If the doorbell and 'indicated a name other than the registered name or if a non-compliant address is indicated, Hand s.r.l. will not be responsible for any costs of storage at the same courier. Upon receipt of the goods at your location, we ask that you verify the integrity of packages upon delivery by the courier. In case of anomalies you will need to make written record the same by the carrier and reject the delivery. Otherwise it forfeits the ability to enforce your rights in this regard.

Deliveries will be made from Monday to Friday, within 24/48 hours from the time of order.

Expeditions in Italy at a cost of € 7.00 24-48 hours.

Shipments to the islands at a cost of € 15.00 for delivery in 48 hours

The order will be delivered between 9:00 and 17:00 and will require a signature of a receiver. Advisable that the address provided there is someone there to pick up the package and should enter a telephone number.

If you are not present at the time of the passage of the courier, the courier will attempt to deliver it again the next day. In the event that the second delivery attempt misses, the goods will return to warehouse and from that time will be charged the daily storage costs charged to you.

You'll want to very carefully check the address you enter, because if it turns out wrong or if the doorbell does not result in the name indicated, the shipper is not liable for failure to deliver.

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